Shipping
Policy
NOTE: We ship only within the U.S.A.
We value our customers and our commitment to deliver quality products
to you is our priority. In order to provide our customers with the best
value, all orders are shipped the quickest and least expensive means
possible. Upon receipt of your payment, we will ship your order on the
next business day. If we do not have it available in stock or it is a
non-stocking item we can special order it. Please allow 4-6 weeks for
delivery. Some special order items might take longer. Special orders
CAN NOT be cancelled if item is in transit from the manufacturer. Our
warehouse space is limited and we cannot stock special
order items. All approved returns should be in original condition with
original packaging and paperwork. Non Approved
Returns will NOT be accepted. Otherwise, all sales are final.
Due to their weight and size, large/fragile items (mirrors &
frames, furniture, life-size statues, etc.) must be shipped via ground.
In order to ensure the safe and timely delivery of the larger items,
extra care and consideration, as well as time, must be taken in the
production, packaging, and shipping of these items.
Order Tracking
Once we ship your order out to you, we will send you an email with the tracking number and the address
of the shipping company's web page so that you may track your order.
An exception would be if we shipped via Greyhound Package Express as they do not provide on-line tracking.
Instead we will provide you with the receiving terminal's phone number.
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Packaging
We take pride in our products. As a result, all items are inspected
before packing and are packed with the utmost care.
Damaged
Shipment
Upon delivery, please be sure and inspect all packages carefully. If
your shipment is damaged in transit, report it directly to the shipping
company that delivered the product to you. They will usually pay for a
replacement. However, keep the damage and the packing slip, they may
want to see it to make a report. This will give you the fastest results.
If you run into difficulties, or you have questions about your order,
e-mail us your phone number, a convenient time to call, what the issue
is and one of our representatives will get back with you.
We hope you enjoy our web site. If you live in the Southern California
area you can visit our showroom in Ontario. Just call or email us for a
appointment. |
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Click on the link below
for more information
regarding
"ordering,
paying and shipping"
Ordering-Paying-Shipping
Information |
We accept Visa, MasterCard, Papal,
Money Orders and
Personal Checks (allow 5 to
10 days to clear). |
Email: sales@lmtreasures.com
Phone: 626-252-7354
Fax: 626-962-4165 |
