Frequently Asked Questions
Frequently Asked Questions
1. Does LM Treasures offer free shipping?
Many of our products include free shipping within the continental United States. Shipping terms can vary depending on the size, weight, and destination of the item. Large or oversized statues may ship via LTL freight. Please check the individual product page for specific shipping information.
2. How long does it take for my order to ship?
In-stock items are typically processed and shipped as quickly as possible, often within 1–2 business days. Delivery times depend on the size of the item, shipping method, and destination. Large statues and freight shipments may require additional processing and transit time.
3. Can I see the exact statue I will receive before it ships?
Yes! For many in-stock items, you can request photos of the actual statue or product you will be receiving before shipment. Please contact us before your order ships if you would like photos of your specific item.
4. Does LM Treasures have a showroom I can visit?
Yes. LM Treasures has a showroom and warehouse in Jurupa Valley, California. Customers can visit and see many of our life-size statues, collectibles, décor pieces, and other products in person. Please contact us before visiting to confirm showroom availability and hours.
5. Do you offer payment plans or deposits on pre-orders?
Yes. Many pre-order items can be reserved with a deposit, with the remaining balance due before shipment. Deposit requirements may vary by product. Contact us if you have questions about payment options for a specific item.
6. Do you ship large life-size statues and collectibles?
Absolutely. LM Treasures specializes in shipping large, oversized, and life-size statues throughout the United States and internationally. Depending on the item, shipments may be sent by UPS, FedEx, LTL freight, or a dedicated carrier. Larger pieces are carefully packaged or crated for transportation.
7. How long has LM Treasures been in business?
LM Treasures has been in business since 1999. As a family-owned company, we have more than 25 years of experience selling life-size statues, collectibles, home and commercial décor, licensed collectibles, and unique display pieces to customers throughout the United States and around the world.